Order Cancellation

We accept order cancellations before the item has been shipped. If your order is cancelled prior to shipment, you will receive a full refund.
Please note: If the product has already been shipped, we are unable to cancel the order.

Returns (if applicable)

We accept returns on eligible products. You have the right to request a return within 30 days after delivery.

To be eligible for a return:

- The item must be unused, undamaged, and in the original packaging.

- A receipt or proof of purchase is required.

- Please do not return your product to the manufacturer.

The customer is responsible for return shipping costs.
No restocking fees will be charged for product returns.

Refunds (if applicable)

Once we receive and inspect your returned item, we will send you an email notification regarding the approval or rejection of your refund.

If approved:

Your refund will be processed, and a credit will be issued to your original payment method within a few business days.

You can keep all five bonus gifts, even if you return the main product.

Late or Missing Refunds

If you haven’t received your refund yet, we recommend the following steps:

1. Re-check your bank account.

2. Contact your credit card provider – processing time may vary.

3. Contact your bank – it can take several business days before a refund is posted.

If you’ve done all of the above and still haven't received your refund, please contact us at:
info@magitonestore.com

Return Address & Support

To request a return or receive the return address, please contact our customer support team:
info@magitonestore.com