Privacy Policy – Magitone

At Magitone, your privacy is our priority. This Privacy Policy explains how we collect, use, and safeguard your personal information when you browse or make a purchase on our website.

We understand that embroidery is not only a craft — it's a personal experience. That’s why your trust matters to us, and we’re committed to treating your data with respect and transparency.

Information We Collect

When you interact with our store, we may collect the following personal information:

- Your name

- Email address

- Shipping and billing address

- Phone number

- Payment information

- Order history

- Optional account login details

This data is collected only to process your orders, improve your experience, and provide customer service.

How We Collect It

We collect information through:

- Direct interactions (e.g. placing an order, signing up for our newsletter)

- Cookies and analytics tools (to understand user behavior and improve site performance)

- Trusted third-party providers (such as payment processors and email services)

Like most e-commerce stores, we use cookies to enhance your browsing experience. You can adjust your cookie preferences anytime via your browser settings.

Your Rights

As a customer, you have the right to:

- Access the personal data we store about you

- Request correction or deletion of your data

- Opt out of marketing emails at any time

- Request a copy of your stored data

If you reside in the EU, you are protected under the General Data Protection Regulation (GDPR), and we fully support your rights.

How We Protect Your Data

We take your data security seriously. Our protection measures include:

- Secure SSL-encrypted checkout

- Payment processing via trusted providers (e.g. Stripe, PayPal)

- Regular monitoring of our platform for vulnerabilities

- Limited access to customer data on a need-to-know basis only

Third-Party Tools

Some third-party services (e.g. Shopify, email tools, Meta Ads) may access limited data to help us operate the store. These services are GDPR-compliant and follow strict data privacy standards.

Questions or Concerns?

If you have any questions about this Privacy Policy or want to make a data request, contact us at:

📩 info@magitonestore.com

Magitone – Where Calm Meets Craft.
Your creativity is safe with us.